Privacy Policy

We collect several types of information to provide you with effective budgeting education and personalized learning experiences:

Personal Information: When you register for our programs or contact us, we collect your name, email address, phone number, and location details. This helps us communicate with you about program schedules and provide relevant content for your financial education journey.

Educational Progress Data: As you participate in our budgeting courses, we track your learning progress, quiz results, and completion rates. This information helps us understand which teaching methods work best and allows us to offer personalized guidance.

Website Usage Information: We automatically collect technical data about your visits to our website, including IP addresses, browser types, device information, and pages viewed. This helps us improve our website functionality and user experience.

Communication Records: When you contact our support team or instructors, we keep records of these interactions to provide better assistance and resolve any issues you might encounter during your learning experience.

Your information serves several important purposes in delivering quality financial education:

Course Delivery and Progress Tracking: We use your data to provide access to learning materials, track your educational progress, and send important updates about upcoming sessions or program changes. This ensures you stay informed about your budgeting education journey.

Personalized Learning Experience: Based on your progress and learning patterns, we customize content recommendations and adjust teaching approaches to match your learning style. This helps you grasp budgeting concepts more effectively.

Communication and Support: We use your contact information to send program updates, answer questions, and provide technical support when needed. Our team might reach out to offer additional guidance on challenging financial concepts.

Service Improvement: Anonymous usage data helps us identify which parts of our curriculum are most effective and where students typically need extra support. This information guides our efforts to continuously improve our educational offerings.

• Analyzing learning outcomes to enhance course content quality
• Identifying technical issues that might affect your learning experience
• Developing new educational resources based on student needs
• Measuring overall program effectiveness and student satisfaction

We maintain strict control over your personal information and limit sharing to essential situations:

Educational Partners: We may share basic enrollment information with certified financial education partners who contribute to our curriculum development. These partnerships help us provide more comprehensive budgeting education resources.

Technical Service Providers: Our website and learning management systems rely on trusted third-party providers for hosting, email delivery, and analytics. These companies operate under strict confidentiality agreements and can only use your data for providing these specific services.

Legal Requirements: In compliance with Vietnamese law, we may disclose information when required by legal processes, government investigations, or to protect the rights and safety of our students and staff.

Anonymous Data Usage: We may share aggregated, anonymous statistics about student progress and learning outcomes with educational researchers and policy makers to contribute to broader financial literacy initiatives in Vietnam.

As a student and website user, you have several important rights regarding your personal information:

Access and Correction: You can request a copy of all personal information we hold about you and ask us to correct any inaccuracies. Simply contact our privacy team, and we'll provide this information within 30 days.

Data Deletion: You may request deletion of your personal data, though we might need to retain certain educational records as required by Vietnamese educational regulations. We'll explain what information must be kept and for how long.

Communication Preferences: You can opt out of promotional emails and newsletters at any time while continuing to receive essential course-related communications. Use the unsubscribe links in our emails or contact us directly.

Data Portability: Upon request, we can provide your personal information and learning progress data in a portable format, allowing you to transfer this information to other educational platforms if desired.

• Review and update your profile information anytime through your student account
• Request detailed explanations of how your data is being processed
• File complaints about data handling practices with Vietnamese data protection authorities
• Withdraw consent for optional data processing activities

To exercise these rights, contact our privacy team using the information provided at the end of this policy.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure:

Technical Safeguards: Our systems use industry-standard encryption for data transmission and storage. All sensitive information is protected by secure servers with regular security updates and monitoring systems that detect potential threats.

Access Controls: Only authorized staff members who need access for educational purposes can view your personal information. Our team receives regular privacy training and operates under strict confidentiality agreements.

Regular Security Audits: We conduct quarterly reviews of our security practices and work with cybersecurity experts to identify and address potential vulnerabilities. This proactive approach helps us maintain robust protection for your data.

Incident Response: In the unlikely event of a data breach, we have established procedures to quickly contain the issue, assess the impact, and notify affected individuals within 72 hours as required by Vietnamese privacy regulations.

We retain your information only as long as necessary for educational purposes and legal compliance:

Active Students: While you're enrolled in our programs, we maintain all your educational records and communication history to provide continuous support and track your learning progress effectively.

Completed Programs: After program completion, we retain your educational records for three years to provide transcripts, answer questions about your studies, and comply with Vietnamese educational documentation requirements.

Marketing Communications: Contact information for newsletters and promotional materials is retained until you unsubscribe or request deletion. We review and clean our communication lists annually.

Legal Requirements: Some information must be retained longer due to Vietnamese business and educational regulations. We'll inform you of these requirements and delete data as soon as legally permissible.

When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods.

Some of our technical service providers may be located outside Vietnam, requiring international data transfers:

Cloud Storage: Our learning management system uses cloud servers that may be located in Singapore and other Southeast Asian countries. These providers meet international data protection standards and operate under strict contractual obligations.

Communication Services: Email delivery and customer support tools may process your information in data centers outside Vietnam. We ensure these services comply with Vietnamese data protection requirements and international privacy standards.

Transfer Safeguards: All international transfers include appropriate legal protections such as standard contractual clauses, adequacy decisions, and regular compliance monitoring to ensure your information remains protected.

Our privacy practices comply with Vietnamese laws and regulations governing personal data protection and educational services:

Personal Data Protection: We follow the guidelines established by Vietnamese authorities for collecting, processing, and storing personal information of Vietnamese citizens and residents.

Educational Record Keeping: Our student record retention practices align with Vietnamese educational regulations, ensuring we maintain necessary documentation while respecting privacy rights.

Cross-Border Compliance: When transferring data internationally, we ensure compliance with both Vietnamese law and the regulations of destination countries to provide comprehensive protection.

Local Representation: Our Vietnam office at 95 Nguyễn Đình Chiểu, P.Tây Sơn, Thành phố Pleiku, Gia Lai serves as your primary point of contact for all privacy-related matters and regulatory compliance.

We stay informed about changes in Vietnamese privacy law and update our practices accordingly to maintain full compliance and protect your rights.